+43 677 613 420 88 monika.ibi@inventini.com

Terms & Conditions

Entire Agreement
The Terms and Conditions detailed on this page apply to all orders and supersede all others previously published by Inventini Austria (hereinafter “Inventini”). Receipt of an acknowledgement of order by you, constitutes your acceptance that our conditions are the only conditions that apply to the contract unless agreed in writing by Inventini.

Pricing

All prices are quoted net and do not including VAT tax. The quoted prices are subject to supply of all necessary customer designs which must be graphically processed in compliance with any instructions provided by Inventini.

Customer’s Obligations
If a specific delivery date has been agreed upon, the customer must ensure that Inventini receives in sufficient time, any designs and computer files required for processing the order. In supplying printed data, the customer warrants that there is no infringement of copyrights, trademark rights or other protected property rights of third parties. In the event customer has infringed upon a third parties’ copyright, trademark or other protected property rights, customer agrees to indemnify and hold harmless Inventini from any and all claims arising out of their infringement. All drawings, drafts, provisional templates, films, computer files or other design material prepared by Inventini for the processing of the order shall remain the property of Inventini and may only be passed on to third parties on approval from Inventini. Materials relating to the order will be kept for 1 year in the form of films and/or drawings.

Customers Designs, Deviations, Excess or Short Supply

If items are to be produced using customer designs, Inventini will reproduce such designs as precisely as possible. Inventini reserves the right to make minor deviations in colour or representation that may result from technical limitations of textile printing and from differing colours on different types of background materials. Such deviations do not constitute grounds for canceling an order, refusing delivery, or refusing to make payment. This also applies to deviations between pre-production samples and series production which are unavoidable.

Samples

Samples will be supplied upon request for testing and approval, these may be returned in good condition within 30 days and no charge will be made. Returns will be at the customer’s expense. Inventini reserves the right to invoice for samples which are not returned.

Artwork

Prices quoted include basic artwork costs to manipulate files supplied and to produce a product visual for approval. Design, typesetting and artwork creation will be charged for, and subject to a separate quotation.

The 3D visual must be checked thoroughly and signed off, the job will not commence until we receive written approval. You must notify us of any discrepancy in the artwork or order as we DO NOT accept any liability of any post-completion errors or omissions.

Cancellation charges

Cancelled orders may be subject to a cancellation charge to cover costs incurred including: materials, restocking, artwork, administration and carriage.

Standard Payment Terms

a) Invoice amount up to EUR 1000 net: advance payment. We ask politely to pay the invoice within 7 days after invoice date.

b) Invoice amount over EUR 1000 net: a 50% deposit in advance with the final 50% payable within 7 days after receipt of goods.

Aletrnative payment conditions can be agreed in writing.

Delivery

Every effort will be made to deliver on time, but any delivery date is a best estimate and no liability is accepted for any loss arising from delay or error in the delivery of the goods. If the delivery date is exceeded, the customer agrees to an extension period of 30 days for completion and subsequent performance of the contract and cannot rescind the contract or cancel the order, or seek damages until the extension period has passed. All goods are shipped at the expense and risk of the customer. All transportation and packaging costs will be paid by the customer. Inventini shall not be liable if there are any delays in production or supply or if such production or supply becomes impossible for reasons outside Inventini’s control, such as customer’s failure to timely supply necessary materials or drawings. Inventini reserves the right to make partial deliveries, and invoice for the items actually delivered. We reserve the right to adjust shipping methods based on production volume to meet your delivery date without additional shipping charges.

Claims

All complaints of unsatisfactory quality or quantity must be notified to Inventini in writing within 7 days of receipt of the product otherwise the goods shall be deemed to be satisfactory. You must examine all goods delivered at the time of delivery and confirm receipt. Upon timely notification of a legitimate complaint, Inventini reserves the right to remedy the defect within 30 days. Claims in respect of non-delivery must be made in writing so as to reach us within 7 days from estimated delivery date.

Warranty
Any complaints must be submitted in writing within 24 months of receipt of the goods. No warranty shall apply if the customer fails to observe the supplied instructions for care and erection, or if customer has processed the goods or taken them into operation. The warranty does not cover usual wear and tear. Upon timely notification of a legitimate complaint, Inventini reserves the right to either remedy the defect or supply a replacement within 30 days of receipt of the returned goods. In such case, Inventini will pay the necessary shipping costs.

Reservation of Ownership
All goods supplied to customer remain the property of Inventini and Inventini shall have a lien on said goods until all outstanding invoices have been paid in full.

Liability
In the event of a breach of contract, Inventini’s liability is limited to foreseeable losses up to the amount of the purchase price payable. Inventini cannot be held liable for damages caused by acts beyond its control, including, without limitations, improper handling, instalation, extremes in weather conditions, vandalism, accidents, or Acts of God.

Customer Information
Customer agrees to the recording and processing personal or corporate data in a database, to be used only by Inventini. All data collected and stored will not be shared with third parties without written consent from the customer, or court order.

Applicable Law and Venue
Any disputes arising out of this document or the business relationship established between the parties, shall be governed by the laws of Austria, and venue will lie in the Commercial Court of Vienna.

Vienna 1.05.2015